Why On-Demand Home Services are the Next Big Thing in the Business World?

Why On-Demand Home Services are the Next Big Thing in the Business World?
On-Demand Home Services Apps
As per a report published in 2017, by Business Wire, a renowned online platform for News and press releases, the market for global on-demand home services is expected to grow at CAGR by approximately 49% from 2017 to 2021. And today, we all know how on-demand home services are taking the world by storm.
In this busy and hectic lifestyle, the on-demand solutions have come up as a blessing for everybody. Also, the Millennial and Gen-Z, generations who are technology-driven, expect everything happening at the push of a button from anywhere at any time. Whether laundry services, home renovation, plumbing, electrical/electronic repair, carpentry, pest control, beauty services, or fitness trainers at home, people expect everything instantly at their door-steps. The on-demand apps are just perfect for them.
The direct connection of customers to the sellers that these on-demand apps ensure is another important reason for their popularity. Also, the customers get a plethora of low-cost service providers on these apps to choose from as per their budgets.
The on-demand business model and related apps have equally benefitted several business owners. Multiple giants in the corporate world have invested in this domain. Many start-ups are also looking forward to starting a new business journey with on-demand app development. To name a few projects, Handy, Zaarly, Hello Alfred, AskforTask, UrbanClap, Zimmber, etc. are the ones who have gained high popularity in the last few years. Surely, this industry is going to be the next big trend in the business world.

Why should you invest in the on-demand home services industry?

Are you a start-up, small or medium-sized company or a large enterprise? Investing in this area can boost your ROI exponentially, regardless of the size of your company. Let’s see how.
On-demand home services industry?

Technically inclined customers

Customer expectations have changed. In this era of the internet and smartphones, a large number of customers are inclined towards using technology for anything and everything. They prefer instant online services to meet their daily needs instead of buying things from traditional stores. Also, due to their busy lifestyle where they rigorously try to balance work, home and social life, the on-demand solutions are an ultimate solution to them. These services are easily accessible to them as per their time and convenience.

Enables competition among vendors

The on-demand home-services market comprises of a large number of small vendors who are coming together on a platform to provide diverse services to the customers. As a result, this market becomes highly competitive. To survive in such a cut-throat environment, every vendor struggles to provide unique and quality services at affordable prices to the customers. Also, providing the services on the same day is the new norm and many vendors are already following this to gain more business and surpass their competitors.

Customer-centric solutions

The on-demand solutions are designed to be highly customer-centric. As there are multiple vendors competing for a single service on the same platform, customers get the flexibility to choose any vendor as per their favourite brand, their budget, etc. They can remain assured that they will get the service within the promised timeframe. Also, they have the freedom to schedule appointments with any service provider as per their availability and convenience. After hiring the service, they can track complete details on their smartphones in real-time. As a result, they prefer these services on a large scale.

Luxuries are now the necessities

The priorities of new generation customers are different. They won’t spend their weekends cleaning their homes but instead hire cleaning services. They already outsource their laundry and many similar services. Also, the spending capacity of the customers has increased and they can afford luxurious items and services. So, there is a huge scope for different types of on-demand home services in the coming years.
In a nutshell, these solutions are surely a profitable investment. If you have made up your mind and decided to go for on-demand app development, here are a few tips for a successful business.

Tips to beat the competition and become a good on-demand home services provider

  • The highest focus of any top on-demand app development company must be customer satisfaction. So, it is necessary to provide top-quality services to the customers at affordable prices, so that more and more customers are attracted to your app.
  • The ‘same day service’ norm is trending. It is important for you to provide the services on the same day if you want to excel this business and maintain your Unique Selling Proposition(USP).
  • The payment processing must be easier and should provide multiple options, understanding the needs of diverse customers.
  • Also, it is crucial to keep in touch with customers on a regular basis through texts, emails, notifications, social media platforms, etc.forcustomer relationship management (CRM). Offering deals and discounts on products and services can also be a good means of staying in touch with the customers.
  • It is necessary to work with authentic and experienced vendors. So ensure that they have a clean background and follow healthy practices while providing their services.
  • Your app must have a good interface and simple design to ensure it is user-friendly and has easy navigation. A complicated app design will annoy the customers and in turn force them to leave the app.
  • It is of utmost importance to identify the problems and challenges of customers and resolve their issues from time-to-time. Pay special attention to their reviews and feedback.
  • Few other things to be considered are easy registration process, in-app chat option, data security of the vendors as well as customers, data and analytics to measure your progress, etc.

Final Words

The on-demand home services apps are gradually becoming popular as they have brought convenience, efficiency, and simplicity of availing the services at their door-steps for the customers. Traditional business methods are becoming outdated at a fast pace as the on-demand economy provides immediate resolution to the customers. These apps have been a great platform for several vendors as well and increased their profitability.
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On Demand Apps- The New Game Changers in The Business World!

On Demand Apps- The New Game Changers in The Business World!
On-Demand Service Apps
A few clicks and the world is at your doorsteps! Sounds like a blessing in this busy world, isn’t it? The on-demand apps work exactly on this need of the hour. These apps allow people to get things easily available to them while saving time and that too with ample of choices online. Simple tasks like buying a gift or ordering dinner, whatever it is, the on-demand service apps have made ordering-on-the-go possible.
All this started with Uber, the popular ride-sharing app! But today, many industries like food, beauty, healthcare, travel, home services, etc. are using this technology to provide personalized services to their target audiences. This market attracts more than 22.4 million customers every year, as per the statistics from Harvard Business Review, a general management magazine by Harvard Business Publishing. This technology is growing leaps and bound due to the huge benefits it offers to various industries. BeachCaddy is an outstanding example of an on-demand app. Using this app, the beach-goers can hire caddies on the beach to help them in carrying and arranging beach items like chairs, umbrellas, etc. Users can track the caddies and do their payments instantly through the app. It makes the beach vacation hassle-free.

Why On-Demand Service Apps Are Succeeding at a Fast Pace?

These apps are making a revolution in our daily lives. They connect the buyers to sellers directly avoiding any middlemen and thus, making the process hassle-free. Many apps are available for services like home services, ticket-booking, food delivery, taxi-booking, location-based, grocery ordering, booking doctor appointments, hiring plumbers, beauty services, etc. These personalized services save a lot of efforts and time of people. They simplify the complex processes like online payments for users. They allow the users to place orders conveniently as well as track the orders.
From the business point of view, on-demand service apps are having huge potential and their revenue seems to be growing soon. The customers all around the world have got the taste of personalized services and they are demanding more now. Many industries are making use of this smart service to cater to their customers. These services have opened doors to numerous business opportunities and its future scope is surely high.

Industries that Benefit from the On-demand Technology

On-Demand Service Providers

Food Delivery

Food delivery is not a new concept, but the on-demand service apps have completely changed the way it works. People order food from their favorite restaurants nearby and enjoy delicious meals sitting at their homes. Local restaurants and hotels can partner with on-demand service providers and take their business to a whole new level of profits. This service is especially helpful to busy parents or anyone willing to delicious food without leaving their home. Eatzy is a good example of on-demand app integrated with online ordering portals and third-party delivery services. This app shows the rates of a food item from various ordering sites at one place. Consumers can compare the rates and then order as required, saving a lot of valuable time.

Home Services

Maintenance and repairs services like plumbing, home renovation, electrical, repairing, cleaning, carpentry, etc. are always required in homes. Any business in these services never suffers. Instead, the on-demand services have boosted this industry like never before. The customers can hire the respective specialists conveniently sitting at their homes.

Healthcare

Patients can now find the doctors online and book appointments as per their availability using their smartphones. In case of emergency, patients can get urgent care or treatment without having to wait in long queues. They can get guidance through texts, video calling, etc. These apps prove to be a great opportunity for physicians as well who are looking out for a supplemental job. A good example of an on-demand service app is Phlex65. It is a US-based app that helps the senior citizens to hire licensed caregivers instantly from the nearby areas. Caregivers help them in daily activities like monitor medications, bathing, book appointments, housekeeping, etc. and also during emergencies. This app benefits the senior citizens while empowering caregivers.

Travel and Transportation

Booking a taxi anywhere anytime is an example of how on-demand services have revolutionized the travel and transportation business. It has made the whole process easier and quicker for consumers. They can book a taxi easily in minutes. Also, the payment methods are quite easier in these apps. So, this industry is evolving rapidly.

Education

On-demand apps have introduced a modern way of education to the world. Students can hire tutors online and they can easily get access to quality education. These apps are interactive and they help the students to learn things quickly. They are a great opportunity for the skilled people who want to earn some money in their part-time by tutoring. Mentor-Mentee app is an excellent example of an on-demand app for the education industry. Using this app, people having skills can log in as mentors and train the mentees who are willing to learn from them. Mentors can provide any service related to their skills like dancing, singing, programming, etc. The app has features like multi-user login, social media integration, payment integration, etc.

Conclusion

In this era of high competition, businesses are taking pro-active efforts to reach their target audience. Gone are the days when consumers used to look for services. An on-demand service app for a business is the best way to earn huge profits. As these apps are highly effective in serving the customers, they are already spreading in the market like fire.