Complete Guide on Outsourcing Software Development to India!

Complete Guide on Outsourcing Software Development to India!
outsourcing app development services
Outsourcing, the practice of hiring a third-party vendor for executing service operations entirely or partially, is the most preferred practice of businesses operating in countries like the US, UK, AND Australia. And it has been observed that India is the most preferred outsourcing destination. Check out these interesting stats researched by the online portal,
  • Approximately three lakhs of jobs are outsourced by the US every year
  • India is the leading location for outsourcing IT jobs
  • Outsourcing in India is expected to grow at a CAGR of 7.25 and the market value is predicted to reach $ 121,335,149.20.
The advantages of outsourcing to offshore locations include the flexibility to choose from a global talent pool of experts, faster time-to-market lower investment costs, reduced workload on in-house employees, better growth opportunities, and improved customer services. Nevertheless, outsourcing does come with its share of challenges as well. Client companies often have to spare loads of time and effort in picking the most suitable vendor, there are chances of communication barriers due to time zone differences, and the client may face security threats or threats to their IP if an NDA is not signed.
This post throws light on how the Indian outsourcing vendors successfully sail through all the aforesaid challenges and deliver profitable services to their happy clients. Let’s explore the kind of services that are outsourced to India and the top reasons why most Fortune 500 companies, as well as small-sized-businesses outsource services to India.

What kind of Services are usually Outsourced to India and why?

IT (Information Technology)
These days, businesses are becoming more dependent on internal IT services like the development of software, website, mobile app, or web app and technical support irrespective of their industry vertical. Nevertheless, engaging in-house teams for IT support is always not feasible, particularly for non-IT firms. Such services need specialized equipment, a specific skillset, and a conducive infrastructure. And, for establishing an IT infrastructure and training the in-house employees with specialized skills; involve time, efforts, and humongous costs.
In such bottleneck situations, the ever-expanding IT industry in India is a viable solution – you get a complete package of specialized skills, enormous experience, proficient software developers, and an already existing IT infrastructure. So, outsourcing app development services to India proves advantageous.
KPO (Knowledge Processing Outsourcing)
Some tasks like analyzing Big Data and research work related to domains like finance, accounting, investment, healthcare, insurance, engineering design, creation of animation or content, market stats, etc. require information processing. Such high-level tasks are no cakewalk as humongous information needs to be processed. Moreover, for carrying out these tasks, one needs to thoroughly understand the business structure and possess the relevant technology to make sure that the processed data is error-free and secure. So, several firms prefer to hire KPO services rather than wasting time, effort, and resources in creating the necessary environment for executing such complex tasks. And, India is the preferred outsourcing location for hiring such services as clients get quality services from talented professionals like engineers and MBAs. Also, Indian outsourcing companies have the technologies and infrastructure needed for all types of knowledge processing tasks.
Customer Support
Entrepreneurs need to provide support to their customers by addressing their concerns and taking care of their requirements. However, answering emails and calls of customers turn out to be a time-consuming task, and hence, several businesses outsource customer support services from India. India offers a plethora of call centers that are well equipped to handle customer queries/needs efficiently. These call centers have dedicated employees for attending calls and provide 24X7 support and are immensely helpful in tasks like responding to the huge amounts of tickets lodged by eCommerce website customers.

Top Reasons to Outsource Software Development to India!

offshore mobile app development
Talented Professionals, High-end Services, and English-Speaking Workforce
India offers a huge pool of talented IT developers who possess the expertise and experience to deal with complex developmental challenges and are trained to handle demanding software projects like developing smart IoT-powered solutions, intelligent solutions with AI/ML, Blockchain, etc.
Indian outsourcing services promise high-end services that conform to international standards. Furthermore, the Indian professionals are continually updating their skillsets as per the changing market trends and emerging technologies. Outsourcing vendors in India adhere to international service models including COPC (Customer Operations Performance Centre), CNM (Capability Nurturing Model), TQM (Total Quality Management), ISO 9000 (International Standard Organization), and Six Sigma Quality Certification.
India houses the second-largest English-speaking population in the world (as declared by and therefore, hiring outsourcing staff from India eliminates any chances of communication woes owing to language barriers. For this reason, clients can effortlessly communicate with the outsourcing team members effectively, improving the level of understanding as well as the work culture. English speaking skills coupled up with technical expertise spike the demand for Indian professionals.
Trustworthy Outsourcing Services
India’s outsourcing vendors are trustworthy as they offer service transparency at every developmental stage, ensure continual communication with the help of advanced collaborative tools, and sign NDA and other service agreements at the very beginning of the software development project. Besides, Indian developers can be trusted for their skills, competence, experience, and reliability of services.
Adaptive Industry backed by the IT-friendly Policies by the Indian Government
In India, the outsourcing industry is prioritized – it is counted amongst the top five priority industries. The Indian Government invests in technology to maintain global standards. All the Government policies related to GDP growth, economy, taxation, telecommunication, power resources, creation of industrial parks and special zones support the outsourcing industry and promote the improvement of IT infrastructure as well as communication systems. Take a look at these examples! All major Indian cities have access to innovative technologies and advanced cellular networks like 5G. The Information Technology Act, is a law legislated by the Indian Government, supports the e-filing of documents and deals with eCommerce, cybercrime, etc.
Moreover, the Indian outsourcing companies adapt well to the ever-changing requirements of the global IT industry, including the creation/revamping of the necessary infrastructure for supporting software development and adjustments to their work schedule as per the time-zone differences of clients.
Leveraging Time-zone Differences to the Clients’ Advantage
Owing to time-zone differences, Indian firms offer round-the-clock services and are able to complete projects much ahead of scheduled deadlines, resulting in speedy time-to-market. So, if you need to market your end-product at the earliest, outsourcing to India is the most workable option.
Time-zone differences also prove beneficial for clients in the US, UK, or Australia who provide round-the-clock Helpdesk services or customer support services.
Lower Costs and Flexible Pricing Options
The rate of highly skilled hiring developers in India is 30-35% lower as compared to the developer rates in the US and European nations. So, outsourcing in India fetches you cost-effective services without compromising on the quality. For example, a competent developer in the US will charge somewhere around 50$- 80$ per hour, whereas the hourly rate of an adept Indian developer can be brought down to 20-25$ after negotiations. Besides, Indian outsourcing firms provide the flexibility to choose from several pricing models – hourly, weekly, monthly, and project-based payment options.

Final Words:

The growing dependence of modern business enterprises on internal software functions has paved the way for outsourcing software development services. And, it is evident how outsourcing in India, is a super-beneficial strategy; you get more with lesser effort, time, and costs. Needless to say, why software tycoons like Wipro, Infosys, Tech Mahindra, and TCS have decided to build their offices in India.
If you are looking for experienced outsourcing IT firm in India, the services provided by the distinguished software firm, Biz4Solutions, are worth a try! We offer competent offshore software development services and have been partnering with global clients for the last 10+ years.

Steps to Hiring the most Competent App Development Company for building a Healthcare App!

Steps to Hiring the most Competent App Development Company for building a Healthcare App!
Healthcare app development company in India
The significance of healthcare apps is intensifying as modern-era patients expect prompt digital services from their medical providers. Therefore, most healthcare organizations are under pressure to revamp their devices, systems, and software for providing better patient services and enhancing their operational workflow. Today medical apps dominate the healthcare market to a great extent and so healthcare providers must adopt effective software/app solutions for staying competitive.
However, architecting an impeccable, productive, and highly performant automated healthcare solution that perfectly complements the existing setup of a healthcare facility is no cakewalk. So, most medical service providers hire healthcare software development services to execute this challenging task.
Coming to hiring external agencies for building healthcare apps, healthcare providers get utterly confused due to the availability of multiple options. The commonest questions that baffle entrepreneurs are:
  • Whom should I hire? – Freelancers, Offshore agencies, or engage the in-house team (if any).
  • What are the factors to consider while hiring healthcare app development services?
  • How to ensure that I pick one of the top mobile app development agencies?
Well, this post answers them all and a quick read will guide you to selecting the best-suited services for your medical body. Let’s commence!

Why is offshoring app development the most lucrative option?

Most medical providers choose to outsource their software development projects to offshore agencies rather than involving their in-house workforce or opting for budget-friendly services from freelance developers. Here are the reasons.
  • Outsourcing saves a considerable amount of your time and lets you focus on core business functions.
  • Offshoring allows you to access a huge talent pool from any part of the globe.
  • Hiring offshore developers is far more cost-effective than maintaining an in-house team.
  • The hiring process is hassle-free.
  • Dedicated offshore developers are far more reliable than freelancers.
  • An offshore team ensures real-time communication all through the developmental stages and on-time project delivery which is less likely with freelancers.
  • Higher scalability is guaranteed.

Why is India the most preferred Offshore Location?

It has been observed that most businesses in the Western nations prefer to outsource their medical app development projects to a Healthcare app development company in India as this is considered to be the most profitable option. The reasons are as follows:
  • Superior work quality available at unmatched lower rates
  • Houses the world’s second-largest English-speaking population
  • IT industries are a major part of the Indian economy
  • Indian Government’s support to the IT sector through tax relaxation and other rules mentioned in the Information Technology Act 2000.

Factors to Consider before hiring App Development Services

Define your app development objectives
Decide what kind of healthcare apps you are going to build. Given below are the various types of healthcare software solutions.
Apps for Service Providers: Hospital Management Software, Healthcare Diagnoses Software, Medical Research Software, Digital Health Records Software, Medical Equipment Management Software, and Pharmacy Management Software.
Apps for End-users: Appointment Booking apps, Health Monitoring apps, Medical Records apps, medicine delivery apps, and Wellness apps.
Decide on the Feature Set
Decide on the desired features that you would like to integrate into the proposed medical app. Some of the standard features of a good healthcare app are telemedicine options, intuitive registration and auto-login, multifactor authentication, support for multiple languages, multimedia, etc., API compatibility, and a compelling UI/UX. Besides the basic features, you may add some extra functionality for gaining a competitive edge.

Checklists for Picking a Competent Mobile App Development Company in India

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Background Check
Conduct an extensive background check in the following ways:
  • Check their past work experience and the type of projects handled in the past by going through their portfolio.
  • Examine the case studies, blogs, etc. to understand how their developers handled challenges faced during past projects.
  • Go through the reviews by previous clients
  • Validate the proficiency and level of expertise of the development agency.
  • Look for company reviews/ranking on prominent online authority portals like GoodFirms, Clutch, Wadline, VenturePact, etc., and the accolades earned.
Essential Developer Skillsets
Having a thorough knowledge of programming languages is not enough for healthcare app developers. This is because medical app development extends way beyond coding and requires some additional prerequisites like interoperability, integration, and compliance with standard laws/regulations. As such, developers must have the required expertise and certain dedicated skills. Check them out!
Technical Skills:
Developers must be well versed with third-party integrations, data security standards, and cutting-edge technologies like big data, AI, AR, ML, VR, AR, IoT, AI, etc. so that they can craft a versatile, secure, and future-friendly solution.
Skills concerning Interoperability:
Semantic vocabulary and knowledge about integration standards and integrating frameworks are needed to make the software solution interoperable with the systems, devices, and existing software of the healthcare facility.
Domain Concepts:
The app development agency must be aware of revenue cycle workflows and the regulatory compliances/standards/certifications for medical apps mandated by the governing authority of the region where the healthcare software is to be implemented. For example, all healthcare software solutions used by organizations in the U.S. need to adhere to HIPAA (Health Insurance Portability and Accountability Act) and the medical bodies in Canada need to follow PIPEDA (Personal Information Protection and Electronic Documents Act).
Soft Skills:
Soft skills like app usability, and effective planning and coordination during the development cycle as well as after app launch, are necessary to avoid any operational glitches.
SLDC Check
Get a clear idea about which SLDC or Software Development Lifecycle model, your would-be technology partner is going to deploy. The checklists include the following:
  • Clarity about whether an agile methodology (the most preferred approach) would be adopted
  • The niche – iOS OR Android – of the developers allocated for your project
  • The turnaround time expected for every stage of the SLDC
  • The team’s approach towards the commitment required for debugging and troubleshooting and their stand to minimize the chances of re-runs while coding.
  • Their readiness and policy to provide support post product deployment for executing interactive changes based on user feedback.
Service-level Agreements
There are certain service level agreements that you need to watch out for when hiring offshore agencies.
  • An NDA (Non-Disclosure Agreement) is necessary to protect the app’s idea and design.
  • An agreement between both parties concerning the payment deadlines, hourly/monthly rates, the token amount, and the form of payment (digital currency/wire transfers) is necessary.
  • Negotiation talks after the announcement of the first quote, should be an integral part of the initial discussion.
Coding Standards and Code Ownership
Ensure that your app development partner possesses mastery in coding for the healthcare domain niche you have opted for and employs the best available and aptest frameworks/technologies for your healthcare application development project. Moreover, make sure an agreement is sealed wherein it’s declared that you are the rightful owner of the mobile application, its design and source code, and other app elements.

Common Mistakes to Avoid

  • Not conducting adequate research to check the background of the agency you hire
  • Hiring low-cost resources or the cheapest vendor available for accomplishing your project
  • Considering the project cost as the key determiner for selecting healthcare app development services
  • Prioritizing costs over experience and expertise
  • Not paying attention to app store optimization
  • Being unprepared for the stages after the product launch

Final words:

If you follow the aforesaid best practices and avoid the common mistakes, you are sure to hit a great deal and find that perfect offshore app development firm that will provide you with a compelling healthcare app solution.
If you are looking for a competent technology partner, reach out to Biz4Solutions, a proficient mobile app development company in India with a rich experience of 10+ years in building ground-breaking healthcare software solutions for global clients. We tailor the software as per the specific requirements of clients.