The vehicle repair sector has undergone a rapid transformation in the last few years. With the advent of technologically advanced luxury cars decked up with avant-garde software systems, the task of repairing has become no less than a high-tech occupation.
Moreover, in today’s fast-moving era, tech-savvy car owners are reluctant to pay visits to the repair facility and prefer obtaining hassle-free repair services at their desired location instead. So, an on-demand app offering car mechanic services is trending these days.
A well-crafted app proves highly profitable and advantageous for a car repair store. Therefore, several automobile businesses are roping in an experienced on-demand app development company for designing customized auto care and repair software solutions.
This post enlightens you about the reasons why developing a customized car repair app proves to be an intelligent business strategy. Before we proceed further, take a sneak peek into how an on-demand automobile repair app works and the must-have features of a car repair app.
How Does an On-demand Automobile Repair App Work?
- The vehicle owner i.e. the customer logs into the app and chooses the model of their car.
- The customer chooses the service required and instantly receives a fair quote for the opted service.
- The customer books an appointment.
- The technician provides the desired services for the car and drops the car back.
- The user makes an online payment using the app
Car Repair Application: The Essential Features to Include
- Inclusion of apps for admin panel, car owners as well as mechanics
- Advanced search filters and an in-app messaging facility
- Real-time GPS tracking for tracking mechanics and easily reaching the customers’ location
- Transparency in pricing so that customers get to know about the actual value of parts changed and the service charges separately
- In-app wallet facility and secure payment options
- Facilities of fare estimation and invoice generation
- Support for multiple languages and even currencies if required
- Online support and push notifications
- Customer reviews and ratings
- Discounts and offers
Business Benefits of an On-demand App offering Customized Car Repair Services
Establishes Digital Presence
Modern vehicle owners rely on the web or smartphone apps for obtaining every product or service they require. Hence, possessing a mobile app or even a web version showcasing your car repair services; enables your business to appear in the market search. This increases your visibility in the local area resulting in more customers; this can be achieved using the QR codes in smartphone apps. Thus, this approach not only establishes your online presence but also allows you to effortlessly expand your customer base.
Delivers User-friendly Services
An on-demand app for car repair proves super convenient to users. Users can instantly book skilled mechanics with the help of a few clicks on their smartphones. Once the consumers submit their vehicle details and choose the required service, garage owners send repair personnel for service assistance to the customers’ home, office, or any other desired location. Besides, there are times when vehicle owners encounter sudden hassles like a car breakdown or a flat tire in the middle of a highway; and it becomes a daunting task to find a nearby garage or repair services. During such situations, an on-demand car repair app turns out to be the savior; as vehicle owners can book repair services via online channels at any time, from anywhere. Additionally, the car owners enjoy the facility of scheduling future appointments digitally, for follow-up service and maintenance.
Enhances the Productivity of your Services
Thanks to the vehicle repair software embedded within apps, one gets portable access to all data and technical information concerning auto repair. As such, technicians don’t need to leave their current location while repairing; for accessing desktops/laptops. This eases out complex tasks, thereby saving technicians’ time and enhancing the overall productivity of your car repair facility.
Take a detailed look at how this process is executed!
- Smartphones utilize their in-built Bluetooth connection adapter to establish connectivity via a particular port which is used by the mechanics for searching methodologies, wiring diagrams, illustrations, videos, technical service bulletins, diagnostic data, etc. within a couple of minutes.
- A wide variety of auto mechanics models, ranging from basic guides to advanced mobile apps, are available. These assist the engineers in creating new ideas and products concerning vehicle repair.
- You can convert all the models and data into electronic files using WiFi, and this data can be easily managed by various systems of car repair facilities.
Secure Paperless Store Management
CRM software (customer relationship management software) is immensely beneficial for your auto repair business. It helps in providing you clear visibility of every customer interaction, enables you to track sales, eases out collaborations with different teams, organizes/prioritizes opportunities, etc. Furthermore, the adoption of CRM software enables vehicle repair stores to execute paperless operations while maintaining safety protocols. Also, it provides backup which is a sigh of relief for the owners.
The technical offerings of this software include the following:
- OBDII scanner through Bluetooth
- Quick estimator
- VIN scanner tool and License plate
- Custom service palette and custom packages
- Ordering of accurate parts
- The facility of exporting data, wiring diagrams, and videos
- Order usage history, sales tax reports, and service bulletins
The aforesaid goodies have modernized the car industry operations to a great extent. And surprisingly, such a modernized car repair solution proves to be far more cost-efficient as compared to the erstwhile manual approach of executing the required tasks.
Ensures Accuracy while Scanning of Data
Vehicle repair and maintenance, call for loads of hassles. This is because, for addressing issues like bug fixes, providing smart vehicle specs, and service bulletins; there arises a need to collect and store a host of data, export wiring diagrams, and videos for implementing ingenious solutions. All these action items become quite challenging if the human workforce is involved and things are executed manually.
However, the vehicle repair software offered by an on-demand app has simplified these tasks. It provides the onboard diagnostic scanner (OBDII scanner/OBD2) via Bluetooth. As such, technicians can easily scan a collection of information for creating specs that include VIN Barcodes, speech to text conversion, and diagnostic trouble code (if any). The software can also display live data streaming from the camera as well as impart a bi-direction control – capacity of the controllers to execute actions other than normal operations with fingertips.
Maintains Records for Custom Vehicle Reports
An intelligent on-demand app for vehicle repair offers the facility of auto repair care services to dealers, fleet managers, and vehicle owners unanimously. Its real-time car maintenance authorization tool works wonders in fulfilling customer demand and expectations. Coming to the task of vehicle repair, the software version digitalizes all the functions of the entire process.
For instance, key functionalities available to customers are customer authorization, balance reminders, service bulletins, reminders concerning legal documents, preferred service providers with ratings, etc. While providers enjoy features such as a searchable database with specs of vehicles, digital inspection including wiring diagrams, a database including parts and items, workflow status, and many more.
The evolution and expansion of mobile app technologies have opened up new horizons for delivering exceptional user experiences and expanding the customer base. So, it’s a golden opportunity for automobile businesses too, to leverage the potential of phenomenal app solutions for generating revenue and promoting business growth. The ones reluctant to adapt themselves to changing times are bound to fall behind in today’s dynamic and competitive market. So, it’ll be a smart move to seek the assistance of on-demand app development services for fulfilling your objective.
Have you already smartened your car repair business with futuristic app solutions? If so, do share enlightening occurrences you’ve experienced. And, if not, seek professional help from an experienced software development company like Biz4Solutions. We offer dedicated developers who will help you build the app you have envisioned.