How Intelligent Healthcare Management Systems Are A Boon to Clinics and Hospitals?

How Intelligent Healthcare Management Systems Are A Boon to Clinics and Hospitals?
How Intelligent Healthcare Management Systems Are A Boon to Clinics and Hospitals?
As smartphone technology gets infinitely smarter over time, healthcare apps are becoming equally smart, multi-functional and user-friendly. Until 2017, there were over 325,000 recorded healthcare mobile apps in the top app stores around the world with Android topping the list (source: research2guidance). The major driving forces behind this exponential increase is the ever-inflating adoption of smartphones, coupled with heavy investment in the digital health market which fuels healthcare mobile app development.
Many medical facilities are adopting innovations in healthcare mobility solutions in order to be compliant with various healthcare regulations and standards like HIPAA, ACA, etc. Some of them are adopting the digital trends to provide quality healthcare to their patients. With the growing healthcare needs of people across the globe, not only physically but also remotely (through smartphones), healthcare mobility solutions for doctors and practices can be a blessing.
Medical healthcare professionals could face an abundance of challenges if they choose not to adopt digitalization/healthcare mobility solutions such as:
  • Haphazard appointment management and scheduling systems
  • Suboptimal experience for patients while dealing with the availability of physicians
  • Shoddy invoicing and payment processing consuming a large amount of time
  • Medical records and history are scattered across places, and there is no centralized medical history for each individual at one place
  • Patients are unable to trust the healthcare professionals due to lack of proper communication and information
To counter the above challenges, hospitals and healthcare professionals should go for Healthcare Management Systems. These systems are designed to provide a solution to manage the practice and processes pertaining to hospitals thereby improving the quality of patient care. It improves the overall operational efficiency of hospital staff. There is effective exchange of information between hospital/physicians and patients, thus improving communication between facility and patients.

Use Case

Consider the scenario, where a patient wishes to book an appointment with an orthopaedic doctor. With the absence of healthcare mobile apps, a patient would be confronted with the harrowing experience of visiting a clinic for an appointment, which leaches on valuable time. Now, with the advancements in digital technology, we can book the appointments through the mobile app itself in the comfort of our very homes.
book the appointments through the mobile app
This is just one of the arrays of features that Healthcare Management Systems can provide. There is a plethora of other features available in a Healthcare Management System, which we will look into further.

Healthcare Management System

The features of an efficient Healthcare Management System are manifold and doctors can use them in an abundance of situations as below:
features of Healthcare Management System

Centralized patient history

  • You will be able to gain access to Electronic Health Records (EHRs) and Electronic Medical Records (EMRs). You can bid farewell to the out-dated paper records and step into the digital age.
  • It can segregate past procedure information which is done at local clinics and medical history, both of which are kept separate from each other.
  • It is designed in an efficient manner which mandates for medical information to be input only once. After that, this data is stored in a centralized server which can be accessed easily.

Efficiently managed appointments

  • Your patients will be able to schedule appointments online in accordance with the slots provided by you. They can also cancel and reschedule the appointments. An HMS also acts as a calendar for doctors where the schedule can be checked and managed, if needed. Timely reminders are another advantage of this system.
  • It can provide Electronic Medical Records (EMRs) clubbed with Patient Scheduler that is customized based on practice needs.

Dedicated interaction between patient and physician

  • It provides patient-doctor communication feature which acts as an instant messaging tool between the two parties. It avoids the middleman and provides healthcare, even in the most remote areas.

Hospital and pharmacy management solutions

  • These solutions for hospitals eliminate errors due to manual involvement, tracks pharmacy inventory online thereby avoiding pilferage of medications. It has better control over the inventory thereby improving profit margins. It promotes efficient workflow processes as well.


  • Ability for the physicians to e-prescribe a prescription to a patient thereby eliminating prescription drug errors. It also speeds up the medical settlement process.

Chronic care management

  • This solution facilitates physicians to share the care plan with patients. Patients can key in their exact health status daily. Clinical staff gets access to real-time data along with remote monitoring of vitals.

Reminder feature for patients

  • Reminds the patients to take care of their illnesses by notifying to consume medicines at right times.

Final Verdict

Healthcare consumers are continually showing increased usage of digital technology, with numbers exponentially rising with every passing year. Market for healthcare mobile app development is growing at an enormous speed. Research shows that this market will reach $26 billion by 2017 (source: research2guidance). Healthcare mobile apps and healthcare mobility solutions are being increasingly sought out by doctors and consumers alike.

Author Bio

Manisha Bathia is a Project Manager at Biz4Solutions with 14+ years of experience in Project Management, Quality Assurance and Test Management in IT-related services. She has expertise in various domains like Healthcare, Finance, Water technologies, Transportation, Telecom, etc. She has experience in defining and implementing quality management strategies to ensure exceptional delivery of software projects.

How IoT Makes the Transportation Industry Smarter

How IoT Makes the Transportation Industry Smarter
How IoT Makes the Transportation Industry Smarter
If the safety of your vehicles, employees and passengers is a concern, if you are facing issues in the business process improvement, if the rising cost of operation is threatening your profitability, then internet of things i.e. IoT in your transportation business could be the right solution. It is transforming the way this industry operates
Internet of things continues to dominate the future of several businesses and transportation industry is no exception. Gartner, Inc. (world’s leading research and advisory firm) has estimated that over 25 billion IoT-related systems will be in use, by the year 2021. These are pretty big numbers and the future seems bright.
IoT in transportation industry uses a network of centrally connected devices with sensors, GPS, electronic monitors, RFID systems, etc. to ensure real-time visibility. These devices are connected to vehicles or off-road locations like owners or/and customer’s warehouse, office or stores. Thus, the internet of things enhances operational efficiency.
It is interesting to know how the internet of things is contributing to smarter transportation systems and ultimately a smarter world. The top benefits and use cases are as follows.

Benefits and Use Cases in the Transportation and Logistics Industry

Benefits and use cases in transportation and logistics industry

IoT ensures Real-Time Visibility

Transparency is a game-changer in the transportation and logistics industry. Internet of things makes the operations transparent by providing real-time visibility. Issues like truck weight management, delays in traveling, energy and resource management, performance monitoring, location tracking and safety management can be handled well.
Significance of real-time visibility is especially felt in trucking and freight shipping business. If your freight bills are rising or you feel your truck drivers aren’t loyal to you, then internet of things can help to keep a track of the freight. An outstanding example of IoT in transportation industry is AppWeigh. It is a specially designed smart app which measures the load on trucks throughout its shipment and sends the information to the owners on their smartphones. If the load on a truck is reduced or increased beyond the limit, then the owners immediately get notified. They can ensure that their goods are transported legally and safely to the destination. AppWeigh uses technologies like beacon integration, Bluetooth-enabled sensors, geo-location tracking, etc.

It improves Fleet Management

Internet of things strengthen the operations in fleet management like maintenance of vehicles, their financing, tracking, diagnostics, management of fuel, management of drivers and safety management. For instance, special sensors are placed on the trucks. These sensors track pressure on the tires, load on the truck, unsafe speeds or driving patterns and send the messages to the fleet managers accordingly. It helps the managers to track shipments, manage the drivers, optimize shipping routes and cut costs related to inefficiencies.
Fleet management apps provide real-time information about the location of the vehicle using geolocation tracking. After incorporating IoT in transportation industry, fleet managers can go an extra mile to improve the overall working.

It helps Maintenance of Vehicles’ Health

Smart IoT systems can monitor the wear and tear of vehicles and analyse vehicle health. Barcode scanning, GPS tracking, mobile fuel logs, sensors, camera, etc. are used for this. These provide information about engine health, fuel consumption and inefficiencies. Some sensors are used to track the temperature of the products, shock and vibration levels, etc. to ensure that the goods are in safe conditions.
Using this information, the business owners can reduce maintenance costs saving thousands of dollars. Any breakdown issues of the vehicles can be detected in advance using IoT in transportation industry, preventing major damages.

It helps Warehouse and Yard Management

If warehouse and yard management aren’t managed properly, it directly affects the cost of the business. IoT systems use beacon integration, SMS and email notification, BLE connectivity, scanning and detecting sensors, etc. for warehouse and inventory management. They ensure that the right products are placed in the right quantity and the right place at the decided time. These systems reduce human activities and enable machine intervention. They help to automate the tasks which reduce errors caused due to overlooking or visibility-related issues by humans.

IoT in Transportation Minimizes Risks and Increases Profitability

  • With real-time information, one can be loyal to their clients by informing them about any delays, changes, cancellations, etc. beforehand. Eventually, this improves customer relationship management (CRM).
  • IoT in transportation helps to increase the connectivity of owners and managers with operators and drivers. Thus, they can instantly communicate about any issues ensuring pro-active repairs and maintenance.
  • It provides robust security services to passengers and employees along with vehicles, equipment, freight and data as well.
  • Illegal practices by drivers or operates can be easily prevented with the help of the internet of things during transportation. It provides transparent information which helps predictive analytics which can lead to better planning of the resources.


We have seen IoT applications in transportation and logistics industry in details. With so many benefits, the transportation industry is beginning to depend heavily on IoT-related systems. It promises extensive profits for logistics operators, business clients as well as the end users
By incorporating intelligent transportation systems, the business owners can pull ahead of their competitors and ensure higher business opportunities.

Why Every Hospital Should Have A New-Age Healthcare Management System

Why Every Hospital Should Have A New-Age Healthcare Management System
Why Every Hospital Should Have A New-Age Healthcare Management System
A hospital or practice requires a strong management system to perform day-to-day tasks on time and to provide outstanding service to their patients. When it comes to providing excellent care to the patients, medical practitioners should ask themselves the following questions:
Is your patient scheduling process self-automated?
Is your management system or mHealth app or other healthcare solution HIPAA complaint?
Is your sensitive medical data secure from threats?
Are you providing online assistance/e-prescriptions to your patients?
Are the medical reports and health data of patients saved digitally?
If the answer to all these questions is yes, then chances are that you can reach the highest standards of patient care. Along with good quality treatment, there are many aspects that the hospitals and clinics need to consider.
In this modern era, advanced technology is influencing every sector of life and healthcare is no exception. Technological developments have not only saved countless lives of patients but also ensured the proper management of patients and staff.
A Healthcare Management System (HMS) is a comprehensive solution to several management needs of patients as well as physicians. It helps in scheduling the appointments online, saving electronic medical records (EMRs), doctor-patient communication, providing e-prescriptions online, maintaining billing records, managing the doctors and their schedules, etc. A practice management system (PMS) also has similar functions that are advantageous to healthcare organizations.
Let us dive deep to see how an error-free and advanced management system benefits hospitals.

Significant Benefits of Healthcare Management System


Digitalization of Health Records- EHRs And EMRs

Electronic Health Records (EHRs) and Electronic Medical Records (EMRs) have replaced the out-dated system of paper records by digital ones. These systems also ensure the proactive collection of all the medical data. The patient data like their reports, prescriptions, their medical history, etc. are stored in a central system, and it can be accessed as required. As every single record is tracked and manual errors are avoided, the data is much accurate. To assure the safety of the sensitive data and to avoid data violation, these systems are made HIPAA compliant.

Scheduling the Appointments Online

The HMS performs multiple functions. It works like a patient scheduler system. It allows the patients to book appointments as per the slots given by doctors. The patients can cancel or re-schedule appointments. Using Doctor appointment app solutions, the doctors can view their weekly calendar of appointments and they can book appointments themselves for any referral.

Strong Doctor-Patient Relationship

Doctor-patient communication is very important for gathering more precise information from the patients. It builds trust amongst the patients and the psychological support makes the patients feel cared for. Good communication effectively establishes a caring relationship between them which helps to accomplish the best outcomes in treatment. HMS acts as a platform for personal chatting, calling, etc. of the doctors and patients.

Calendar for Doctors

In any hospital or healthcare practice, managing the doctors and their appointments is a crucial task. A management system is a perfect solution for this. It has a section for physician schedule management in which the physicians can see the updates of their and other doctors’ appointments. Doctors can add, reschedule or cancel their appointments. The system also sends them reminders of their appointments in advance. This amplifies the productivity of the work.

Improved Decision-Making

Operational decision-making becomes more accurate and efficient when a hospital uses a practice management system in healthcare. Many factors are responsible for this, for instance, tracking of important medical data, reduced errors in documentation, better security of the data, automated processes like sending reminders, scheduling in available slots, monitoring patients’ health, etc. Better decisions lead to the success of the hospital.


When a hospital or a practice is managed using a highly-advanced Healthcare Management System, handling of mundane operational processes becomes easier. Relying on computerized systems for management and automation of the healthcare operations has immense benefits as mentioned above. It is crucial in this competitive world to remain modern and tech-savvy to provide better patient care and engage more patients.
If you are looking for healthcare IT service providers in Texas, we can help! We build requirement-specific medical practice management system for hospitals and medical practices in Texas. Contact us today

How Digitalization Boosts the Patient Experience

How Digitalization Boosts the Patient Experience
How Digitalization Boosts the Patient Experience
“The good physician treats the disease; the great physician treats the patient who has the disease. – William Osler, a famous Canadian physician” How true these lines are! It is so necessary to think beyond the clinical needs of the patients.
It’s all about how the patients are treated and made to feel. Let’s consider a hypothetical scenario. There are two highly experienced and popular doctors in the city, Mr. David and Mr. Benjamin. Recently, Mr. David has started incorporating some intelligent software systems in healthcare that use digitalization to improve the overall patient experience. To ensure that patients don’t wait in the long queues, Mr. David has started using a patient scheduler mHealth app. For saving their medical records, bills, etc., Mr. David has incorporated a digital system, so that even if patients forget or misplace their documents, all the records will remain intact. However, Mr. Benjamin is still following the same traditional methods to approach and treat the patients.

What do you think? Whom will the patients prefer over time?

Technology is making a massive difference in the healthcare industry. Automation, healthcare IoT and other technological advances are greatly improving the medical practices and ultimately the patient experience.

What Factors Enhance the Patient Experience in Hospitals?

Along with in-hospital experience, patients are also influenced by pre and post-treatment experience. Technology can be used to engage the patients by providing them proactive information and guidance about their health conditions or appointments with doctors through dedicated medical apps. There are mobile apps that make it easier for patients to approach the facilities of the hospital.  Likewise, to get feedback about what makes them satisfied, it is necessary to talk to them and also conduct surveys to get better information.
Today, advanced technology is playing a crucial role in enhancing the patient experience. Using digital transformation and IoT in healthcare can help to organize the patients as well as the hospital staff. A mobile app that is designed for scheduling doctor appointments enables the patients to do it sitting at their homes in their available time zones. Digitally managed clinic staff schedule software improves the communication between staff and enables them to handle more tasks without any hassle. Electronic medical records or EMRs are helpful in saving digital versions of different medical papers, charts, etc. related to patients.
When hospitals and clinics incorporate such tools and technologies, it certainly improves the quality and efficiency of care.  However, the safety and security of the data is an important factor in healthcare. So, healthcare apps need to be HIPAA compliant. The data like personal information of patients (like their names, contact details, etc.) and other medical information in the hospitals must be protected. This can be assured when the apps are HIPAA compliant.

How Digital Technology Influences Patient Experience?

What Factors Enhance the Patient Experience in Hospitals
Digital technology is a key enabler of a successful patient journey. Many hospitals have already started using certain tools, software, apps, etc. for enhancement of overall patient experience; a few of them are specified here.

Electronic Medical Records (EMRs)

EMRs have been playing an important role in improving the healthcare industry. EMR is a tool that digitalizes patient records and keeps track of the vital information related to patients. These files and records can be accessed and used by concerned doctors to provide the care quickly and accurately. EMRs increase efficiency and they reduce documentation errors. The doctors and other staff don’t need to spend time in searching records in files, as the information is available at the click of fingertips through EMRs.

Practice Management System in Healthcare

Practice management system in healthcare (or PMS) is software that deals with several day-to-day tasks of clinics and hospitals. PMS helps to automate some tasks like paying and tracking bills, documenting clinical tasks, maintaining a list of insurance payers, measuring practice performance of doctors, etc. It can also be used in automating the tasks at multiple branches of a hospital. Practice management system in healthcare helps to streamline many time-consuming tasks which ultimately increases productivity and provides better ROI.
A good example of PMS is an emergency physician scheduler mobile app. Such an app connects the patients to doctors within minutes in case of emergency and their lives can be saved. At other times, the doctors can guide the patients to take precautions to avoid any bad health conditions.
Investment in a PMS will always be a cost-effective decision as it helps to manage multiple tasks of the staff members. Wearable technology, monitoring equipment, etc. embedded with IoT in healthcare play a vital role in tracking patient health. The reports of their health are automatically saved and reminders are sent to the concerned departments. When PMS is integrated with EMR, scheduling different tasks, billing, etc. becomes much faster and easier.

Billing to Payers and mHealth

When patients have any insurers or third-party payers involved while paying the hospital bills, billing to payers and mHealth (mobile health) facility automates some tasks. Depending on the insurance policy, that the patient has a tie-up with, a particular billing amount is automatically deducted and the patients can instantly pay the remaining amount. mHealth is also useful in guiding and educating the patients, giving reminders of appointments, taking feedbacks from them, providing remote care to them, etc. It is necessary to develop mHealth apps that are HIPAA compliant for the protection of all the medical data. HIPAA compliant apps build trust in patients.

Home Healthcare and e-Prescription

Home healthcare includes various services like monitoring health status, assisting in daily activities, medical tests, wound care, etc. which are provided to patients in their homes. An example of a home healthcare app is Phlex65. The senior citizens may find it difficult to get professional caregivers instantly in case of an emergency. Phlex65 connects them with caregivers in real-time whenever necessary. Caregivers can guide them in daily activities like personal care grooming, assisting in the transfer, taking medicines on time, cooking, assistance with bathing, light housekeeping, etc. The caregivers can also take them to doctors in case of emergency.
In case of emergency, when patients cannot visit a hospital, the doctors can instantly send ePrescription to them for time being a relief. It is directly sent to the pharmacies through dedicated software. Instead of waiting for handwritten prescriptions, the electronic prescriptions also help to avoid the errors which sometimes result in the selection of incorrect medicine or dosage and omission of certain information.
As a preventive measure, people can use wearable devices like heart rate and blood pressure monitoring cuffs, glucometer, etc. to check their fitness levels, track heartbeats, monitor glucose levels, etc. Whenever the levels are below or above the normal limits, these wearable devices send the data to patients and make them aware of it. The patients can immediately take e-Prescription from the doctors and consume preventive medicines. IoT plays a crucial role here as devices are connected to software systems to provide accurate health information.


Profits of a hospital are directly proportional to the satisfaction of patients. So, it has become crucial for hospitals to be proactive and incorporate advanced technology. To survive in the cut-throat competition, hospitals have to take steps to deliver special care experience to their patients. Digital technologies like EMRs, PMS, patient scheduler apps, e-Prescription, mHealth, etc. are transforming the healthcare industry at a fast pace. They give more power to the patients to choose the best for them in their convenience. These are more efficient and save a lot of time of both- the patients and hospital staff.
Ultimately, the hospitals delivering the best patient experience using digital tools will be the ones who excel and profit.